Last Updated: January 1, 2026
Table of Contents
1. Introduction
Expert Center ("we," "our," or "us") operates the Psychic Reading Chat mobile application and the expertcenter.app website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using our services, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use our services.
2. Information We Collect
We collect information in the following ways:
Information You Provide
| Data Type | Description |
|---|---|
| Account Information | Name, email address, phone number, date of birth |
| Payment Data | Credit card details, billing address (processed via secure third-party providers) |
| Profile Data | Profile photo, zodiac sign, preferences |
| Communication Data | Messages exchanged during reading sessions, support inquiries |
Information Collected Automatically
| Data Type | Description |
|---|---|
| Device Data | Device type, operating system, unique device identifiers |
| Usage Data | Pages visited, features used, session duration, interaction timestamps |
| Location Data | Approximate location based on IP address (country/region level) |
| Log Data | IP address, browser type, access times, referring URLs |
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our psychic reading services
- Account Management: To create, manage, and maintain your user account
- Payment Processing: To process transactions and send related billing information
- Communication: To send you service updates, newsletters, and promotional materials (with your consent)
- Personalization: To customize your experience, including horoscope content and advisor recommendations
- Analytics: To analyze usage patterns and improve our platform
- Security: To detect, prevent, and address fraud and security issues
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing
We may share your information with:
- Psychic Advisors: Limited information necessary to provide reading services (e.g., first name, zodiac sign)
- Service Providers: Third-party companies that help us operate our platform (payment processors, hosting providers, analytics services)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We never sell your personal information to third-party marketers or advertisers.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmissions
- Encrypted storage for sensitive data (passwords, payment information)
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal data
- Secure payment processing through PCI DSS-compliant providers
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Maintain your login session and preferences
- Analyze usage patterns and improve user experience
- Deliver personalized content and recommendations
- Measure the effectiveness of our marketing campaigns
You can control cookie settings through your browser preferences. Note that disabling cookies may limit some features of our services.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain data after account deletion for:
- Legal obligations and regulatory compliance
- Dispute resolution and fraud prevention
- Enforcement of our Terms and Conditions
To request account deletion, visit our Account Deletion page.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-Out: Unsubscribe from marketing communications
- Restriction: Request that we limit processing of your data
To exercise any of these rights, contact us at expertcenter17@gmail.com.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: expertcenter17@gmail.com
- Phone: +1 404 236 6667
- Website: expertcenter.app
- Developer: Psychic Reading Center - Spiritual Reader Chat